REFUND POLICY
The school will not accept pre-payment of its defensive driving course and once the course begins, the School course fee is non refundable. The School will refund the state fee, court diversion fee and state surcharge as set forth below:
An officer fails to file a citation with a court and the cited person attends a defensive driving course for that citation. Upon notification by the jurisdictional court, the School shall notify division staff a refund is requested. Upon written approval by division staff, the School shall refund the court diversion, state fee and state surcharge to the student; or
A citation is dismissed by a jurisdictional court on its own motion, for technical problems not correctable under civil traffic rules of court.
Refund of the court diversion fee, state fee or the state surcharge shall result in restoration of the student's eligibility for a defensive driving course.
The School shall provide a student with its refund policy prior to accepting the fees or registration in the course.
The School shall maintain complete and accurate records of all refunds and shall attach supporting documentation to each refund disbursement.